FAQs

Questions, answered.

Bizbie FAQs: quick answers about finding, buying and listing.

General

What is Bizbie?

Bizbie is an app for finding businesses in your community. Browse goods, services and places by what you need, see what's available, and buy it right in the app. No guessing keywords. No scrolling past ads.

Where is Bizbie available?

Bizbie launches across Canada, with a special focus on Edmonton and the surrounding area to start. Join the waitlist and we'll let you know the moment it opens.

When does Bizbie launch?

Businesses join first, so there's plenty to browse on day one. Community members are invited soon after. Join the waitlist to hear the moment it opens.

Is Bizbie free to use?

Yes. Community members and business owners can both create a free Bizbie account. Businesses upgrade to a paid profile to sell, receive recommendations and get in-app messages. When you buy something, a small service fee is added at checkout.

Shopping

How do I pay?

Right in the app. Add what you want to your cart, check out with a credit or debit card, and you're done. Payments are processed securely by Stripe.

Is there a fee when I buy something?

A service fee of 6% + $0.35 is added at checkout. You'll always see it before you pay. It keeps Bizbie free to browse and keeps costs low for the businesses you buy from.

Can I get things delivered?

At launch, orders are picked up from the business. Delivery and shipping options will come later, starting where they're needed most.

What happens if something is out of stock?

When a listing sells out, it's marked Sold Out straight away, so you never pay for something that isn't there.

Recommendations

Who can recommend a listing?

Only people who bought it through Bizbie. Every recommendation is tied to a completed purchase from a verified account.

Why are there no star ratings?

We ask one simple question instead: would you recommend this to a friend? Yes or no. It's tied to the exact item you bought, not the whole business, so one great product (or one off day) tells you exactly what it should.

Can I give feedback privately?

Yes. After each purchase, you'll be asked whether you'd recommend what you bought. If not, Bizbie asks how the business could improve it, and your feedback goes straight to the owner. Sharing anything as a post is always up to you.

What does "No recommendations yet" mean?

It means no one has bought that listing through Bizbie yet. It isn't a bad sign. Someone just has to be first.

For businesses

How do I list my business?

Register as a Founding Business on this site, or talk to a BizRep in your community. Stripe checks your ID, and your BizRep is there to help. Then you can start adding listings.

What does it cost?

Creating your profile and listings is free. To sell through the app, upgrade to a paid profile. For Founding Businesses, the base profile is $10 a month. From there, you can add the features that suit your business.

What is a Founding Business?

One of the first 3,333 businesses to upgrade to a paid profile. Founding Businesses keep the $10 a month base rate for as long as they stay subscribed. If you cancel, your Founding Business spot and rate are gone for good.

Does Bizbie take a cut of my sales?

No. Bizbie takes 0% of your sales. You pay a flat monthly fee, and your payouts go straight to your own Stripe account.

Can big chains join Bizbie?

Bizbie is built for the businesses, makers and service providers in your community.

BizReps

What is a BizRep?

A BizRep is your personal contact at Bizbie: someone in your community who’s there to help you. Every business on Bizbie has one. Meet our Founding BizReps.

How do I become a BizRep?

Apply on our Become a BizRep page. We're not taking on new BizReps right now, but we review every application and will be in touch if you suit the role and a spot opens up in your community.

Still have a question?

Send us a message and we'll get back to you.

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